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Number of items: 2.
Conference or Workshop Item
Yang, Boya and Ho, Jo Ann and Ng, Siew Imm and Jun Hwa (Jacky), Cheah
(2024)
Cultivating meaningful experiences: the impact of psychological climate on voluntary pro-environmental behavior and proactive customer service performance.
In: The 1st International Early-Career Researcher Conference in Hospitality and Tourism, 10-12 May 2024, Macau. (pp. 1-23).
(Submitted)
Thesis
Tukimin, Siti Nurhidayaah
(2016)
International students’ experiences of hospitality service in Malaysian research universities.
Masters thesis, Universiti Putra Malaysia.