Browse by Journal Title
 | Up a level |
Jump to: Y
Number of items: 1.
Y
Yan, Zhen and Mansor, Zuraina and Choo, Wei Chong
(2023)
Antecedents of proactive customer service performance in hospitality: a meta-analysis.
Journal of Hospitality Marketing & Management, 32 (4).
pp. 505-529.
ISSN 1936-8623; ESSN: 1936-8631