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Chan, Mei Yuit and Sagaran, Uma Chandra
(2019)
Scripted communication for service standardisation? what analysis of conversation can tell us about the fast-food service encounter.
Discourse & Communication, 13 (1).
pp. 3-25.
ISSN 1750-4813; ESSN : 1750-4821
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Zarza, Sahar and Tan, Helen
(2016)
Patterns of schematic structure and strategic features in newspaper editorials: a comparative study of American and Malaysian editorials.
Discourse & Communication, 10 (6).
pp. 635-657.
ISSN 1750-4813, ESSN: 1750-4821