Items where Author is "Shamsul Azman, Nur Arnie Sazerin"

Omar, Muhd Khaizer and Shamsul Azman, Nur Arnie Sazerin and Jusoh, Rosnani and Jamaluddin, Rahimah and Abdul Kadir, Suhaida (2020) Chalet and resort guests expectation and perception of the quality factors using SERVQUAL dimension. European Journal of Molecular and Clinical Medicine, 7 (3). 589 - 608. ISSN 2515-8260

Omar, Muhd Khaizer and Shamsul Azman, Nur Arnie Sazerin and Jusoh, Rosnani and Zakaria, Anis and Mohd Sufian Kang, Enio Kang (2020) Determining quality factors contributing to chalet and resort guest lodging satisfaction using SERVQUAL dimension analysis. Journal of Environmental Management and Tourism, 11 (6). 1537 - 1549. ISSN 2068-7729