Items where Author is "Md Ishak, Amir Hussain"
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Md Ishak, Amir Hussain and Sahak, Mohd Dasuki
(2014)
The practices of customer satisfaction survey among Malaysian libraries.
Jurnal PPM, 8.
pp. 61-72.
ISSN 1823-6308
Md Ishak, Amir Hussain and Sahak, Mohd Dasuki
(2011)
Discovering the right key performance indicators in libraries: a review of literatures.
In: 1st PERPUN International Conference and Workshop On Key Performance Indicators For Libraries 2011, 17-19 OCT. 2011, Universiti Teknologi Malaysia, Johor Bahru. .