Items where Author is "Keshavarz, Yousef"

Keshavarz, Yousef and Othman, Mohd Shahwahid and Ali, Mass Hareeza and Raja Yusof, Raja Nerina (2015) The effect of process quality and outcome quality on tourist loyalty in the hotel industry. Mediterranean Journal of Social Sciences, 6 (6(S4)). p. 12. ISSN 2039-9340; ESSN: 2039-2117

Keshavarz, Yousef and Ali, Mass Hareeza (2015) The service quality evaluation on tourist loyalty in Malaysian hotels by the mediating role of tourist satisfaction. Mediterranean Journal Of Social Sciences, 6 (3S2). pp. 680-686. ISSN 2039-9340; ESSN: 2039-2117

Keshavarz, Yousef and Ali, Mass Hareeza (2015) The investigation of the hotels service quality effects on tourist on tourist loyalty. AYER, 2. pp. 327-342. ISSN 1134-2277; ESSN: 2255-5838

Keshavarz, Yousef (2016) Service quality and mediating role of perceived value and international tourist satisfaction on tourist loyalty in 4- and 5- star hotels in Kuala Lumpur, Malaysia. Doctoral thesis, Universiti Putra Malaysia.