Items where Author is "Jo Ho, Ann"
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Agbemabiese, George Cudjoe and Hashim, Haslinda and Jo Ho, Ann and Sambasivan, Murali
(2022)
The effects of Customer Relationship Management (CRM) and customer perceived value dimensions: a proposed conceptual framework for customer loyalty.
In:
Moving businesses online and embracing e-commerce.
IGI Global, U.S.A, 118 - 138.
ISBN 9781799882961