Items where Author is "Hamid, Abu Bakar Abdul"
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Hashim, Haslinda and Abdul Aziz, Yuhanis and Hamid, Abu Bakar Abdul and Kwong, Chee Kueng
(2023)
The study of the influence of service quality, service fairness and trust on customer loyalty in the Malaysian motor insurance industry.
International Journal of Business Excellence, 30 (1).
pp. 17-52.
ISSN 1756-0047; ESSN: 1756-0055