Items where Author is "Chong, Han Xi"
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Article
Cheng, Eugene Xi Aw and Hui, Stephanie Wen Chuah and Sabri, Mohamad Fazli and Chong, Han Xi
(2022)
Wea want apology! Tailoring service recovery and self-construal to earn customer forgiveness.
International Journal of Services, Economics and Management, 13 (3).
225 - 242.
ISSN 1753-0822; ESSN: 1753-0830
Thesis
Chong, Han Xi
(2018)
Faktor yang mempengaruhi niat menggunakan perkhidmatan kaunseling dalam kalangan penjawat awam di Putrajaya, Malaysia.
Masters thesis, Universiti Putra Malaysia.