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Items where Author is "Abdul Rahman, Rafiduraida"

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Wan Mustaffa, Wan Salmuni and Abdul Rahman, Rafiduraida and Ab Wahid, Hariyaty and Ahmad, Noor Lela and Ali @ Hamid, Mass Hareeza and A. Jalil, Emy Ezura (2020) A cognitive-affective-behavioral responses of Customer Experience (CAB-CE) model for service delivery improvement in the healthcare industry. International Journal of Supply Chain Management, 9 (2). 252 - 262. ISSN 2051-3771; ESSN: 2050-7399

Wan Mustaffa, Wan Salmuni and Ali @ Hamid, Mass Hareeza and Khuan, Wai Bing and Abdul Rahman, Rafiduraida (2016) Investigating the relationship among service quality, emotional satisfaction and favorable behavioral intentions in higher education service experience. In: 6th International Research Symposium in Service Management, IRSSM-6 2015, 11-15 Aug. 2015, UiTM Sarawak, Kuching, M alaysia. (pp. 499-507).

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