Items where Author is "A. Rahman, Mohd. Khirzan Badzli"

A. Rahman, Mohd. Khirzan Badzli and Haron, Sharifah Azizah and Paim, Laily and Osman, Syuhaily and Wee, Hassnah (2016) Demographic characteristics of complainers and non-complainers: a study on Malaysian mobile phone services industry’s consumers. Journal of Applied Environmental and Biological Sciences, 6 (6S). pp. 58-62. ISSN 2090-4215

A. Rahman, Mohd. Khirzan Badzli and Haron, Sharifah Azizah and Paim, Laily and Othman, Mumtazah and Osman, Syuhaily and Othman, Abdul Kadir (2015) Construct validation of consumer complaint behavioral scale in the Malaysian mobile phone services industry. Asian Social Science, 11 (24). pp. 6-17. ISSN 1911-2017; ESSN: 1911-2025