Items where Author is "A. Jalil, Emy Ezura"
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Article
Wan Mustaffa, Wan Salmuni and Abdul Rahman, Rafiduraida and Ab Wahid, Hariyaty and Ahmad, Noor Lela and Ali @ Hamid, Mass Hareeza and A. Jalil, Emy Ezura
(2020)
A cognitive-affective-behavioral responses of Customer Experience (CAB-CE) model for service delivery improvement in the healthcare industry.
International Journal of Supply Chain Management, 9 (2).
252 - 262.
ISSN 2051-3771; ESSN: 2050-7399