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Protecting the pawners: appraising the role of the Ministry of Housing and Local Authorities


Kassim, Salina and Hassan, Rusni and Abu Bakar, Elistina and Ilias, Ibtisam @ Ilyana (2019) Protecting the pawners: appraising the role of the Ministry of Housing and Local Authorities. International Journal of Advanced Science and Technology, 28 (spec.8). pp. 305-313. ISSN 2005-4238; ESSN: 2207-6360


The role of consumer credit in modern society is vital particularly when poor economic conditions prevail and cost of living soars. It is prevalent that low and middle-income earners pledge their valuable in exchange for cash by resorting to pawnshops which are often labeled as a bank for poor. Being on the disadvantage side of having low bargaining power, the role of a regulator is indispensable. Therefore, this study examines the role of Ministry of Housing and Local Government which has been mandated to safeguard the interest of pawners under conventional pawnbroking transaction in Malaysia. The scope of discussion covers its institutional set-up, organisational structure while regulatory powers concentrate on licensing and enforcement based on the relevant statutory provisions. The discussion identifies several shortcomings in respect of licensing requirements, enforcement powers and human resources. Overall, the study finds that entrusting this ministry with consumer protection function is inappropriate. Recommendations to enhance protection for this class of consumer are proposed.

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Additional Metadata

Item Type: Article
Divisions: Faculty of Human Ecology
Publisher: Canadian Center of Science and Education
Keywords: Consumer credit; Consumer protection; Consumer protection; Pawnbroking; Regulatory functions
Depositing User: Mr. Sazali Mohamad
Date Deposited: 17 Oct 2020 19:47
Last Modified: 17 Oct 2020 19:47
URI: http://psasir.upm.edu.my/id/eprint/81872
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