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A Case Study: Kolej YPM Kuala Lumpur


Mamat, Saburiah (1997) A Case Study: Kolej YPM Kuala Lumpur. [Project Paper Report]

Abstract / Synopsis

Human Resource problems have becoming severe at YPM in general and at Kolej YPM Kuala Lumpur in specific.The problems could be costly if corrective measures are not taken at the early stage as people keep coming and going. This case study is meant to analyse the internal problem of the College which were due to the miss-communication, lack of managerial skill among the managers and the strategic planning of the college. Because of that, people who were not happy left the college even after having giving service for 3-5 years. Why can't they be loyal to the college and stay for their life time? Using the issue of turnover and satisfaction among the employees, the recommendation given to solve the problem were: Improve the communication process and enhance the managerial skill among the managers.

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Additional Metadata

Item Type: Project Paper Report
Subject: Universities and colleges - Administration - Case studies
Call Number: GSM 1997 13
Chairman Supervisor: Yaakob Bin Ibrahim
Divisions: Graduate School of Management
Depositing User: Nurul Hayatie Hashim
Date Deposited: 13 Oct 2010 17:08
Last Modified: 25 Jul 2011 13:32
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