UPM Institutional Repository

Relationship between perceived organizational support and organizational citizenship behaviour of academic staff at selected faculty in a Malaysian public research university


Citation

Hassan, Roshafiza and Basri, Ramli and Asimiran, Soaib and Omar, Zoharah (2019) Relationship between perceived organizational support and organizational citizenship behaviour of academic staff at selected faculty in a Malaysian public research university. In: International Conference on Social Sciences and Humanities 2019 (ICOSSH2019), 8-9 Oct. 2019, Parkcity Everly Hotel, Bintulu, Sarawak, Malaysia. (p. 296).

Abstract

This is a preliminary study to reports the findings on the relationship between Organizational Citizenship Behaviour (OCB) and perceived organizational support of academic staff at selected faculty in Malaysian Public Research University (RU). The objective is also to identify the relationships between perceived organizational support with five dimensions of OCB namely altruism, courtesy, civic virtue, conscientiousness and sportsmanship. An instrument using a 7-point scale and consisting of 32 items was used to measure the perception of academic staff on the perceived organizational support and the organizational citizenship behaviour at the institution. Findings of the study indicate that the mean score of academic staff perceived organizational support is 5.36 and a standard deviation of 1.000, which is lower as compared to the score on the academic staffs’ citizenship behaviour towards the organization, which obtained a mean of 5.83 and a standard deviation of .615. This study also reported that perceived organizational support has a significant impact on organizational citizenship behaviour (r = .309, p < .05) which explains 9.55 percent of the variance in academic staffs’ citizenship behaviour towards their organization. The finding also exhibits the perceived organizational support has a direct effect on the dimension of altruism and sportsmanship.


Download File

[img] Text (Abstract)
ICOSSH2019-8.pdf

Download (303kB)

Additional Metadata

Item Type: Conference or Workshop Item (Paper)
Divisions: Faculty of Educational Studies
Publisher: Faculty of Agriculture and Food Sciences, Universiti Putra Malaysia Bintulu Sarawak Campus
Keywords: Organizational citizenship behaviour; Perceived organizational support; Academic staff; Research university
Depositing User: Nabilah Mustapa
Date Deposited: 04 Feb 2020 04:54
Last Modified: 04 Feb 2020 04:54
URI: http://psasir.upm.edu.my/id/eprint/76460
Statistic Details: View Download Statistic

Actions (login required)

View Item View Item