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The role of relationship capital in Malaysian public sector collaboration outcomes


Ramadass, Shila Devi and Sambasivan, Murali and Xavier, John Antony (2013) The role of relationship capital in Malaysian public sector collaboration outcomes. In: 3rd Asia-Pacific Business Research Conference, 25-26 Feb. 2013, Kuala Lumpur, Malaysia. (pp. 1-11).


The topic of public sector collaboration (PSC) is at the forefront for prominent scholars in recent years as a vehicle in solving atrocious social problems. Despite the value of PSC to the improvements in the real world, PSC processes have remained conceptually obscure which is known as the 'black box'. In this paper, the authors brings together theoretical and empirical literature, references to secondary data combined with a Malaysian case study of public agencies involved in PSC to better understand the role of relationship capital in shaping successful PSC outcomes. The paper reveals that relationship capital is a crucial factor in PSC process for fulfilling national priority areas by solving complex social problems in Malaysia. It is also found that relationship capital contributes towards value creation as well as positive re-evaluation of collaboration partners.

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Additional Metadata

Item Type: Conference or Workshop Item (Paper)
Divisions: Graduate School of Management
Keywords: Public sector collaboration; Capital
Depositing User: Nabilah Mustapa
Date Deposited: 07 Oct 2019 04:03
Last Modified: 07 Oct 2019 04:03
URI: http://psasir.upm.edu.my/id/eprint/75350
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