Agent-based tool to support collaborative KMS in software maintenance process environment

Citation

Mohd Nor, Mohd Zali and Abdullah, Rusli and Selamat, Mohd Hasan and Ghazali, Masitah (2008) Agent-based tool to support collaborative KMS in software maintenance process environment. In: IEEE International Conference on Industrial Engineering and Engineering Management (IEEM 2008), 8-11 Dec. 2008, Singapore. (pp. 905-909).

Abstract

Software maintenance (SM) environment is highly complex, knowledge-driven and collaborative. Therefore, knowledge management system (KMS) is critical to provide an environment for sharing and sustaining knowledge among members of SM community of practice (CoP). Several KM retrieval tools are compared to identify the areas that could be improved. One of the important but least available knowledge required by maintainers is the Domain Business knowledge and the relations to the application SM process knowledge. We propose a new tool based on Multi-Agent System (MAS) to address this issue and to assist CoP members to get the right knowledge at the right time.

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Additional Metadata

Item Type:	Conference or Workshop Item (Paper)
Divisions:	Faculty of Computer Science and Information Technology
DOI Number:	https://doi.org/10.1109/IEEM.2008.4738001
Publisher:	IEEE
Keywords:	Agent technology; KMS; Software maintenance
Depositing User:	Nabilah Mustapa
Date Deposited:	10 Jun 2019 03:44
Last Modified:	10 Jul 2020 08:22
Altmetrics:	http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.1109/IEEM.2008.4738001
URI:	http://psasir.upm.edu.my/id/eprint/68820
Statistic Details:	View Download Statistic

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