Communication management in global software development projects

Citation

Jusoh, Yusmadi Yah and Nor, Rozi Nor Haizan and Mahmood, Bashar Amir and Wafeeq, Mustafa Thamir and Ali, Mohamed Abdullahi and Jusoh, Muhammad Nur Baihaqi (2018) Communication management in global software development projects. In: 2018 Fourth International Conference on Information Retrieval and Knowledge Management (CAMP'18), 26-28 Mar. 2018, Le Méridien Kota Kinabalu, Sabah, Malaysia. (pp. 216-222).

Abstract

Many organizations that have the global software development (GSD) projects use communication technologies to connect their virtual teams. However, the virtual team faces various challenges and issues in the process of the GSD. One of the significant challenges is obtaining an efficient communication among team members. This study focuses on the communication factors among the virtual teams highlighted in the literature. The communication factors are related to the temporal distances, geographical distances, socio-cultural, access to training, technological problems that hindering communications, the communication within the status of development process, personal communication skills and language differences. The objective of this study is to examine the communication factors and identify the related issues which are commonly occurring between the virtual teams in the global software development. A survey was conducted in different sectors. The findings indicate that some of important points related to the communication factors contribute to the success of the GSD.

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Additional Metadata

Item Type:	Conference or Workshop Item (Paper)
Divisions:	Faculty of Computer Science and Information Technology
DOI Number:	https://doi.org/10.1109/INFRKM.2018.8464824
Publisher:	IEEE
Keywords:	Project management; Team communication; Communication management; Global software development
Depositing User:	Nabilah Mustapa
Date Deposited:	09 May 2019 03:37
Last Modified:	25 May 2020 01:48
Altmetrics:	http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.1109/INFRKM.2018.8464824
URI:	http://psasir.upm.edu.my/id/eprint/68183
Statistic Details:	View Download Statistic

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