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The critical success factors (CSFs) for IT projects


Gheni, Ali Yahya and Jusoh, Yusmadi Yah and A. Jabar, Marzanah and Mohd Ali, Norhayati (2017) The critical success factors (CSFs) for IT projects. Journal of Telecommunication, Electronic and Computer Engineering, 9 (3-3). pp. 13-17. ISSN 2180-1843; ESSN: 2289-8131


Huge yearly investments were made by organizations for the development and maintenance. However, it has been reported that most of the IT projects fails as it is delayed, over budget and discontinued quality. A systematic literature review (SLR) was conducted to identify the critical success factors (CSFs) for the IT projects. Nine (9) CSFs was identified from the SLR. An online survey was conducted among 103 respondents from developers and IT managers. The data was analyzed using the Statistical Package for Social Science (SPSS 22). The findings showed that the highest CSFs of IT projects is commitment and motivation. Project monitoring was found the lowest score ranked by respondents.

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Additional Metadata

Item Type: Article
Divisions: Faculty of Computer Science and Information Technology
Publisher: Faculty of Electronic and Computer Engineering, Universiti Teknikal Malaysia Melaka
Notes: Special Issue on Software Engineering I
Keywords: Critical success factor; IT projects; Systematic literature review
Depositing User: Mas Norain Hashim
Date Deposited: 19 Jul 2018 04:02
Last Modified: 19 Jul 2018 04:02
URI: http://psasir.upm.edu.my/id/eprint/63419
Statistic Details: View Download Statistic

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