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Pilot interviews of job satisfaction with offshore catering employees


Abdul Majid, Mohd Aliff and Othman, Mohhidin and Mohamad, Siti Fatimah and Abdul Halim Lim, Sarina (2017) Pilot interviews of job satisfaction with offshore catering employees. In: International Food Research Conference (IFRC 2017), 25-27 July 2017, Complex of the Deputy Vice Chancellor (Research and Innovation), Universiti Putra Malaysia. (pp. 464-467).


Previous research indicates that employee’s job satisfaction plays a significant role in organizational performance. In this paper, we draw upon qualitative inquiry alongside offshore catering employees; the overall goal was to explore their satisfaction with the job. Although there have been a significant number of studies, the field continues to experience diversity of understandings and ambiguity in this discourse. Shifting our focus from hypothetical job context where job satisfaction is commonly studied, we draw on the findings to gain insights into these differing understandings of offshore catering employees as they engaged in isolated workplace. The pilot interview was conducted as inducement for a dissertation in developing a job satisfaction instrument in a particular context. In this small-scale pilot study, we explore the job satisfaction experiences of Mark and Karl, two offshore catering employees. Data in the form of in-depth, semi-structured interviews identified 44 codes, indicating 10 dimensions of job satisfaction derived from the emerging themes. Evidently, the qualitative findings present important attributes of job satisfaction among offshore catering employees. Results of this study shed light on the need for future investigation to extend the scope of the study, bringing different cultures in order to enhance the findings on job satisfaction across a broader spectrum.

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Additional Metadata

Item Type: Conference or Workshop Item (Paper)
Divisions: Faculty of Food Science and Technology
Publisher: Faculty of Food Science and Technology, Universiti Putra Malaysia
Keywords: Qualitative; Pilot study; Interview; Job satisfaction; Offshore catering
Depositing User: Nabilah Mustapa
Date Deposited: 21 May 2018 03:27
Last Modified: 21 May 2018 03:27
URI: http://psasir.upm.edu.my/id/eprint/60352
Statistic Details: View Download Statistic

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