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Employee satisfaction with offshore catering job: piloting for interviews


Abdul Majid, Mohd Aliff and Othman, Mohhidin and Mohamad, Siti Fatimah and Abdul Halim Lim, Sarina (2017) Employee satisfaction with offshore catering job: piloting for interviews. International Journal of Academic Research in Business and Social Sciences, 7 (10). pp. 729-737. ISSN 2222-6990

Abstract / Synopsis

Previous studies indicate that employee’s job satisfaction plays a major role in organizational performance. This study draws upon qualitative investigation with offshore catering employees; the main aim was to explore their satisfaction with the job. Although there have been a numerous number of studies, the area remains to experience range of grasps and ambiguity in this discourse. Shifting the focus from usual job setting where job satisfaction is commonly studied, researchers draw on the findings to gain insights into these differing understandings of offshore catering employees as they engaged in secluded and confined workplace. The pilot interview was carried out as impetus for a dissertation in constructing a bespoke job satisfaction instrument. In this small-scale pilot study, this study explored the job satisfaction experiences of Mark and Karl, two offshore catering employees. Data in the form of in-depth, semi-structured interviews identified 44 codes, indicating 10 dimensions of job satisfaction derived from the emerging themes. Evidently, the qualitative findings present meaningful attributes of job satisfaction among offshore catering employees. Apparently, findings of this study shed light on the need for future research to extend the scope of the study, bringing diverse cultures in order to improve the understanding of job satisfaction across a broader spectrum.

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Additional Metadata

Item Type: Article
Divisions: Faculty of Food Science and Technology
DOI Number:
Publisher: Human Resource Management Academic Research Society
Keywords: Qualitative; Pilot study; Interview; Job satisfaction; Offshore catering
Depositing User: Nabilah Mustapa
Date Deposited: 27 Feb 2018 11:46
Last Modified: 27 Feb 2018 11:46
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