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Mediation effect of perceived learning in the relationship between institutional factors and the level of course satisfaction in distance learning


Citation

Amoozegar, Azadeh and Mohd Daud, Shaffe and Mahmud, Rosnaini and Ab. Jalil, Habibah (2017) Mediation effect of perceived learning in the relationship between institutional factors and the level of course satisfaction in distance learning. In: 4th International Conference on Educational Research and Practice (ICERP) 2017, 26-27 July 2017, The Everly Hotel, Putrajaya. (pp. 380-391).

Abstract / Synopsis

Acknowledging that distance learning dramatically increased in the past 20 years: on-line course retention and the continual participation of students in the same course; remains a significant challenge. In this case, identification of factors, which contribute to student satisfaction and experience from distance learning has become an important issue among on-line educators. Institutional factors in terms of support were found to be the key factors in students’ satisfaction. The aim of this paper was to investigate the contribution of institutional factors toward course satisfaction in distance learning environment. This study was conducted in two Malaysian Research Universities among 367 undergraduate distance students. The quantitative data are based on student evaluation forms: their evaluation of university support, administrative support, technical support, and the overall course satisfaction. The result of the study revealed that institutional factor was a significantly positive, and strong factor associated with level of course satisfaction.


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Additional Metadata

Item Type: Conference or Workshop Item (Paper)
Divisions: Faculty of Educational Studies
Publisher: Faculty of Educational Studies, Universiti Putra Malaysia
Keywords: Course satisfaction; Institutional factors; Administrative support; Technical support; University support
Depositing User: Nabilah Mustapa
Date Deposited: 20 Feb 2018 06:51
Last Modified: 20 Feb 2018 06:51
URI: http://psasir.upm.edu.my/id/eprint/59009
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