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The quality of the rural library service in Malaysia: the views of the rural community


Omar, Siti Zobidah and Bolong, Jusang and Alby, Jeffrey Lawrence D'Silva and Samsuddin, Samsul Farid and Mazuki, Raidah and Mohamed Shaffril, Hayrol Azril (2016) The quality of the rural library service in Malaysia: the views of the rural community. The Social Sciences, 11 (3). pp. 179-185. ISSN 1818-5800; ESSN: 1993-6125


The present study aims to identify the quality of the rural library service in Malaysia. The study is qualitative in nature whereby the data were gathered via three focus group discussions. In general, the data reflect that the majority of rural library services are delivered to the rural community to a high quality. Nevertheless, there are some issues such as a lack of updated educational materials, internet connection and signage as well as lack of interests among young users that need to be taken into consideration. A number of discussions have been highlighted which it is hoped will assist those concerned in constructing strategies to further enhance the quality and effectiveness of Malaysia’s rural library services.

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Additional Metadata

Item Type: Article
Divisions: Faculty of Modern Language and Communication
Institute for Social Science Studies
Perpustakaan Sultan Abdul Samad
DOI Number: https://doi.org/10.3923/sscience.2016.179.185
Publisher: Medwell Journals
Keywords: Rural development; Community development; Information development; Quality and effectiveness; Educational materials
Depositing User: Nabilah Mustapa
Date Deposited: 04 Aug 2017 03:39
Last Modified: 04 Aug 2017 03:39
Altmetrics: http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.3923/sscience.2016.179.185
URI: http://psasir.upm.edu.my/id/eprint/56644
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