UPM Institutional Repository

User difficulties in e-learning system


Ramadiani, and Atan, Rodziah and Selamat, Mohd Hasan and Abdullah, Rusli and Che Pa, Noraini and Azainil, (2016) User difficulties in e-learning system. In: 2016 2nd International Conference on Science in Information Technology (ICSITech), 26-27 Oct. 2016, Balikpapan, Indonesia. (pp. 158-162).


An interface is very effective to encourage the users intention and engage them to achieve their destination in e-learning process. This research aims to explore the user needs through learner experience on using e-learning interface. The case study is needed to identify and to collect the learner problem in e-learning, especially in User Interface. It took three months to get the user interface problems, such as login page, choice menus, and table of contents, content presentation, interactive media, and presentation of exercises, example solutions, and self-assessment. The research took three months data collection of forty-seven students in Mulawarman University. Based on this research, it shows that the communicativeness of the interface is the most difficult part, followed by choices menu, and self-assessment. Meanwhile, the example solutions and login page are among the least difficult of the menu.

Download File

PDF (Abstract)
User difficulties in e-learning system.pdf

Download (33kB) | Preview

Additional Metadata

Item Type: Conference or Workshop Item (Paper)
Divisions: Faculty of Computer Science and Information Technology
DOI Number: https://doi.org/10.1109/ICSITech.2016.7852626
Publisher: IEEE
Keywords: E-learning; User difficulties; User interface; User requirement
Depositing User: Nabilah Mustapa
Date Deposited: 03 Jul 2017 09:34
Last Modified: 03 Jul 2017 09:34
Altmetrics: http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.1109/ICSITech.2016.7852626
URI: http://psasir.upm.edu.my/id/eprint/56061
Statistic Details: View Download Statistic

Actions (login required)

View Item View Item