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Is a mobile phone a disruptive innovation in the workplace?


Citation

Said, Mohd Fuaad and Adham, Khairul Akmaliah (2016) Is a mobile phone a disruptive innovation in the workplace? Gadjah Mada International Journal of Business, 18 (2). pp. 131-151. ISSN 1411-1128; ESSN: 2338-7238

Abstract

Extant literature on technology adoption in the workplace generally analyses a single technology, thereby preventing us from a comprehensive understanding about the use of multiple technologies at work. As the usage of mobile devices becomes ubiquitous, knowing how the use of multiple technologies influence individual and group-related tasks is becoming more critical. Therefore, the objective of this study is to understand how managers perform their duties and functions and what technologies are utilized. This study adopts a qualitative study design by conducting in-depth interviews with eight managers employed in the public sector. We found four categories of convergence of mobile and fixed technologies in the workplace: supplementary, complementary, high-degree of integration, and full integration. The technology convergence is mainly influenced by the nature of the managerial work. Most importantly, mobile device is yet a disruptive innovation in the workplace, although its full integration with the fixed technology can be promoted.


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Additional Metadata

Item Type: Article
Subject: Desktop computing; Disruptive innovation; Managerial work; Mobile technology; Qualitative study
Divisions: Faculty of Economics and Management
DOI Number: https://doi.org/10.22146/gamaijb.12571
Publisher: Universitas Gadjah Mada
Depositing User: Nurul Ainie Mokhtar
Date Deposited: 05 Apr 2018 03:15
Last Modified: 05 Apr 2018 03:15
Altmetrics: http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.22146/gamaijb.12571
URI: http://psasir.upm.edu.my/id/eprint/54625
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