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Reaction to planned organizational change: the review of resistance behaviour


Citation

Samah, Safuwan (2015) Reaction to planned organizational change: the review of resistance behaviour. In: UPM - SAGE Publications Young Writer's Award 2015 Papers. Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia, Serdang, Selangor, pp. 191-213. ISBN ; EISBN: 9789673446414

Abstract / Synopsis

This paper proposes a conceptual model of resistance to change (RTC) behaviour among civil servant officers in the Malaysia public sector (MPS). It is based on an extensive review of past research on RTC behaviour. From the literature reviewed, three groups of antecedents of RTC behaviour were identified, viz. individual factors, social factors and organizational factors. This paper offers a number of propositions which cumulatively propose leadership competency as a mediating variable in linking the three groups of antecedents with RTC behaviour. Upon model validation, the paper could offer practical intervention for managers and Organizational Development (OD) practitioners to review and manage “positive” RTC behaviour among civil servants in organizations. It is hoped that this paper yields a new approach in theorizing the behaviour of RTC by integrating the Theory of Planned Behaviour, Theory of Psychological Reactance, Social Identity Theory and Organizational Support Theory. This paper contributes to literature in RTC, OD and Human Resource Development.


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Additional Metadata

Item Type: Book Section
Divisions: Faculty of Educational Studies
Publisher: Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia
Keywords: Reactions to change; Resistance to change; Planned organizational change; Change agent and leadership competencies
Depositing User: Siti Mariam Giman
Date Deposited: 03 Mar 2017 12:04
Last Modified: 03 Mar 2017 12:09
URI: http://psasir.upm.edu.my/id/eprint/51170
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