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The perception of integrity of three public agencies in Kuala Terengganu


Ismail, Rusnah and Ngah, Nazlin Emieza and Abdullah, Iskandar Hasan Tan and Salleh, Asri and Ibrahim, Norlaila and Ahmad Tajuddin, Nur Hafizah and Jusoff, Kamaruzaman and Mat Zin, Sakinah (2011) The perception of integrity of three public agencies in Kuala Terengganu. World Applied Sciences Journal, 12. pp. 60-63. ISSN 1818-4952; ESSN: 1991-6426


Malaysia in its effort to become a fully developed nation by 2020 has undertaken a monumental task in instilling noble values into its society including its civil sector. The integrity of the civil servants needs to be greatly improved in order to turn this vision into a reality. This project attempted to examine the level of awareness, knowledge and understanding on noble values particularly integrity among selected civil servants in selected State Government agencies in Terenganu, Malaysia. The respondents were selected based on a purposive sampling technique. The research used a quantitative approach where self-administered structured questions were distributed. Descriptive and inference analysis were carried out to meet the research objectives outlined. The research findings showed that there were civil servants groups who were unclear and uncertain about the meaning of integrity in public sector. Those with shorter length of services were found to be less knowledgeable on the rule and procedure which led to them being unsure about integrity. Length of service was found to be inversely related to the perception on the knowledge of integrity, corruption and quality of service delivery. For that reason, future research should identify the causes that will lead to enhancement of perception of integrity.

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Additional Metadata

Item Type: Article
Divisions: Faculty of Forestry
Publisher: IDOSI Publications
Notes: Special issue on Creating a Knowledge Based Society
Keywords: Integrity; Civil servants; Perception; Corruption; Public service
Depositing User: Nabilah Mustapa
Date Deposited: 06 Jul 2020 03:49
Last Modified: 06 Jul 2020 03:49
URI: http://psasir.upm.edu.my/id/eprint/44149
Statistic Details: View Download Statistic

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