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The impact of data quality dimensions on business process improvement


Panahy, Payam Hassany Shariat and Sidi, Fatimah and Affendey, Lilly Suriani and A. Jabar, Marzanah (2014) The impact of data quality dimensions on business process improvement. In: World Congress on Information and Communication Technologies (WICT 2014), 8-11 Dec. 2014, Melaka, Malaysia. (pp. 70-73).


Guaranteeing high data quality level is an important issue to increase the efficiency of the business processes. In fact, poor data quality produces wrong information, which leads to the failure of the business process improvement. Identifying data quality problems has positive impact on overall effectiveness and efficiency of the process improvement. In fact, improving data quality often requires modifying business process enriching them with the most improvement activities. Such activities depend and change based on the data quality dimensions. In this paper, we focus on review of the impact of data quality dimensions on business process improvement in order to support managers to facilitate the implementation of process improvement. The evaluations of this research will use to refine and extend knowledge of relationship between data quality dimensions and business process improvement.

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Additional Metadata

Item Type: Conference or Workshop Item (Paper)
Divisions: Faculty of Computer Science and Information Technology
DOI Number: https://doi.org/10.1109/WICT.2014.7077304
Publisher: IEEE (IEEE Xplore)
Keywords: Data quality; Data quality dimension; Business process improvement; Information system; Data quality problem
Depositing User: Nursyafinaz Mohd Noh
Date Deposited: 20 May 2015 07:40
Last Modified: 20 May 2015 07:43
Altmetrics: http://ieeexplore.ieee.org/xpl/articleDetails.jsp?tp=&arnumber=7077304&queryText%3D10.1109%2FWICT.2014.7077304
URI: http://psasir.upm.edu.my/id/eprint/38458
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