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Service quality perception in a private hospital


Ng, Siew Imm and Goh, Hui Leng and Ho, Jo Ann (2008) Service quality perception in a private hospital. In: Management Research Issues. Universiti Putra Malaysia Press, Serdang, Selangor, pp. 81-102. ISBN 9789673440214

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Additional Metadata

Item Type: Book Section
Call Number: HD30.4 M266
Divisions: Faculty of Economics and Management
Graduate School of Management
Publisher: Universiti Putra Malaysia Press
Keywords: Private hospital; Service quality: Customer satisfaction
Depositing User: Noor Syafiqah Mohd Hairi
Date Deposited: 02 Sep 2015 03:20
Last Modified: 02 Sep 2015 03:20
URI: http://psasir.upm.edu.my/id/eprint/32754
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