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Modeling approach to the elements of TQM practice


Basmenj, Fazlollah Agamohamadi and Mohd Yusuff, Rosnah and Zulkifli, Norzima and Ismaiel, Yusof and Sorooshian, Shahryar (2013) Modeling approach to the elements of TQM practice. Advanced Materials Research, 711. pp. 719-721. ISSN 1022-6680; ESSN: 1662-8985


This paper considers three factors; the selection of the Performance Measures, selection of the Critical Success Factors, and selection of quality tools as three elements of TQM. The qualitative research of this study tries to find and model the interrelation between elements of Total Quality Management (TQM) practice in companies.

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Official URL or Download Paper: http://www.scientific.net/AMR.711.719

Additional Metadata

Item Type: Article
Divisions: Faculty of Engineering
DOI Number: https://doi.org/10.4028/www.scientific.net/AMR.711.719
Publisher: Trans Tech Publications
Keywords: CSF; PM; QT; TQM
Depositing User: Muizzudin Kaspol
Date Deposited: 28 May 2014 08:51
Last Modified: 03 Dec 2015 02:06
Altmetrics: http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.4028/www.scientific.net/AMR.711.719
URI: http://psasir.upm.edu.my/id/eprint/28605
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