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Effect of oral communication strategies training on the development of Malaysian English as a second language learners' strategic competence


Gan, Lai Kuen and Rafik-Galea, Shameem and Chan, Swee Heng (2017) Effect of oral communication strategies training on the development of Malaysian English as a second language learners' strategic competence. International Journal of Education & Literacy Studies, 5 (4). pp. 57-77. ISSN 2202-9478


This study investigates the use of oral communication strategy instruction on English as a Second Language (ESL) learners’ oral communicative performance and their strategic competence. The treatment involved 12 weeks of training using oral communication strategies such as circumlocution, appeal for help, clarification request, fillers, comprehension check, confirmation checks, self-repair and topic avoidance. Strategies were integrated into the learners’ Communicative English 2 Course syllabus with Mechanical Engineering content. The study involved two intact control (n=34) and experimental groups (n=54). The control group only received the normal Communicative English course with no explicit focus on communication strategies (CS) while the experimental group received CS training designed with metacognitive strategies. Pre and post-test procedures were used to assess the effectiveness of the training and learners’ strategic competence. Five instruments were used to collect the data (oral proficiency test, oral communication test, transcripts of oral communication test, unstructured interview and self-report). The findings revealed that the experimental group significantly outperformed the control group after the training and the learners’ self-reports also revealed positive results. The results also revealed that the learners frequently used literal translation from their first language in their communication.

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Additional Metadata

Item Type: Article
Divisions: Faculty of Modern Language and Communication
DOI Number: https://doi.org/10.7575/aiac.ijels.v.5n.4p.57
Publisher: Australian International Academic Centre
Keywords: Communication strategy (CS); Oral communication; Oral communicative learning; Strategic competence; Strategy instruction; English as a second language (ESL) learners
Depositing User: Nabilah Mustapa
Date Deposited: 08 May 2019 07:45
Last Modified: 08 May 2019 07:45
Altmetrics: http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.7575/aiac.ijels.v.5n.4p.57
URI: http://psasir.upm.edu.my/id/eprint/14986
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