UPM Institutional Repository

Factors influencing the design and use of performance measurement systems in the Malaysian electrical and electronics industry


Citation

Ong, Tze San and Teh, Boon Heng (2008) Factors influencing the design and use of performance measurement systems in the Malaysian electrical and electronics industry. International Journal of Economics and Management, 2 (2). pp. 437-457. ISSN 1823-836X

Abstract

Data from a questionnaire survey covering 149 electronics and electrical manufacturing companies in Malaysia are used to identify the factors influencing the design and use of performance measurement systems (PMSs). Factor analysis identified organizations’ contextual factors as potential contingency variables that include: (1) two dimensions of organisational profile—company size and ownership types; (2) four dimensions of organisational culture—knowledge and innovation, learning culture, absorptive capability and employee’s understanding and learning; (3) four dimensions of organisation strategy—stakeholder focus, pricing and distribution, marketing segmentation and growth; and (4) four dimensions of technology—information technology and customisation, volume and variety of product and process, information and technological advancement, and product complexity.


Download File

Additional Metadata

Item Type: Article
Divisions: Faculty of Economics and Management
Publisher: Faculty of Economics and Management, Universiti Putra Malaysia
Keywords: Performance measurement systems; Factor analysis; Organisational contextual factors; Developing countries
Depositing User: Nabilah Mustapa
Date Deposited: 08 May 2015 04:25
Last Modified: 08 May 2015 04:25
URI: http://psasir.upm.edu.my/id/eprint/14705
Statistic Details: View Download Statistic

Actions (login required)

View Item View Item