Citation
Mengmeng, Li and Abdul Aziz, Nor Azni and Omar, Muhd Khaizer
(2025)
Unveiling of key factors influencing turnover intention: a review of literature.
International Journal of Academic Research in Business and Social Sciences, 15 (2).
pp. 160-168.
ISSN 2222-6990
Abstract
Turnover intention is a globally acknowledged challenge, which is considered to be one of the
issues that every country has in this era. Many researchers also conducted various
investigations and reported their findings in recent years. Turnover intention has always been
a hot topic discussed by researchers. This study provides a systematic review of the literature
assessing the key factors affecting turnover intention. In this study, several platforms were
used as references in searching for articles, such as Scopus and Google Scholar, which have
global reach. All published, peer-reviewed articles studying turnover intention were
considered for inclusion. The findings indicated that, as the best variable to predict turnover
behavior, turnover intention is influenced by many factors; the key factors are mainly involved
demographic variables, leadership styles, organizational characteristics, and job satisfaction.
These factors are critically evaluated in this study, which also organizes and reviews prior
research to guide the direction of future investigations.
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