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Understanding Malaysian Consumers’ Self Protection Practices Towards Product Safety Risk in Digital Market: Insight from the Protection Motivation Theory


Citation

Abu Bakar, Elistina and Azmi, Aida Azrina and Md Jusoh, Zuroni and Muhammad Arif, Afida Mastura (2025) Understanding Malaysian Consumers’ Self Protection Practices Towards Product Safety Risk in Digital Market: Insight from the Protection Motivation Theory. In: Global societal impact. Drivers and dynamics. UPM Press, MALAYSIA, pp. 67-919. ISBN 9786297840697

Abstract

The digital economy, fuelled by rapid technological advancements, has transformed business operations and consumer engagement in economic activities worldwide. For example, the advancement of the internet has changed the relationship between technology usage and shopping habits of individuals who interact with digital environments, compared to those who conventionally purchase their products in physical stores (Alrousan & Jones, 2016; García, 2014; German Ruiz-Herrera et al., 2023). A digital market refers to the online environment or platform where goods and services are exchanged through the Internet or other electronic networks (Jou et al., 2024; Ngo et al., 2024). These platforms represent the broader digital economy, enabling activities such as purchasing and selling goods or services, and payment processing completely online. While the digital economy encompasses a wider ecosystem of infrastructure, innovation, and data-driven services, the digital market narrows its focus to online platforms that facilitate direct consumer and


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Additional Metadata

Item Type: Book Section
Subject: Social Sciences
Subject: Business
Subject: Computer Science
Divisions: Faculty of Human Ecology
Publisher: UPM Press
Keywords: Consumer protection; Safety; Digital market
Sustainable Development Goals (SDGs): SDG 8: Decent Work and Economic Growth, SDG 12: Responsible Consumption and Production, SDG 9: Industry, Innovation and Infrastructure
Depositing User: Ms. Nur Aina Ahmad Mustafa
Date Deposited: 31 Jul 2026 01:41
Last Modified: 31 Jul 2026 01:41
URI: http://psasir.upm.edu.my/id/eprint/127551
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