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Perception, trust and administrative alignment: a multivariate analysis of civil servants’ support for state governance


Citation

Yusoff, Kamarul Zaman and A. Rahman, Nor Azura and PMohamed ero, Siti Darwinda and Islam, Rabiul and Yaacob, Mohd Hanif (2026) Perception, trust and administrative alignment: a multivariate analysis of civil servants’ support for state governance. Journal of Governance and Regulation, 15 (2 Special Issue). pp. 367-376. ISSN 2220-9352; eISSN: 2306-6784

Abstract

This study investigates the determinants of civil servants’ support toward subnational government leadership within Malaysia’s politically asymmetric federal system. Grounded in institutional trust theory (Levi & Stoker, 2000) and organizational commitment frameworks (Meyer & Allen, 1997), and informed by multi-level governance scholarship (Wang, 2025), it examines whether administrative alignment is shaped by institutional affiliation or performance-based governance quality. Using a stratified random sample of 1,278 public servants in Terengganu, the study employs multiple linear regression using ordinary least squares (OLS) to test six governance dimensions while controlling for institutional affiliation. The model demonstrates strong explanatory power, public servant welfare and equality and justice emerge as the strongest predictors of support, whereas institutional affiliation is statistically non-significant. These findings support performance-contingent interpretations of institutional trust (Levi & Stoker, 2000; Van de Walle & Bouckaert, 2003) and challenge deterministic assumptions of bureaucratic alignment in opposition-led states. The study advances a subnational administrative alignment model, demonstrating that governance quality, fairness, and leadership credibility can bridge.


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Additional Metadata

Item Type: Article
Subject: Business and International Management
Subject: Finance
Subject: Economics and Econometrics
Divisions: Faculty of Engineering
DOI Number: https://doi.org/10.22495/jgrv15i2siart5
Publisher: Virtus Interpress
Keywords: Administrative alignment; Asymmetric federalism; Bureaucratic support; Institutional trust theory; Malaysia; Performance-contingent trust; Public servant welfare; Subnational governance
Sustainable Development Goals (SDGs): SDG 16: Peace, Justice and Strong Institutions, SDG 10: Reduced Inequalities, SDG 5: Gender Equality
Depositing User: Ms. Siti Radziah Mohamed@mahmod
Date Deposited: 23 Jun 2026 06:04
Last Modified: 23 Jun 2026 06:04
Altmetrics: http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.22495/jgrv15i2siart5
URI: http://psasir.upm.edu.my/id/eprint/126365
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