Implementation of integrated management system in construction organizations in Malaysia

An Integrated Management System (IMS) combines different management systems into one complete system. IMS has been acknowledged as one way to reduce Management System Standards (MSS) limitations and sustain industries with the new MSS technique. This study investigates strategies to enhance IMS implementation in Malaysian construction companies. The total number of companies registered in the Construction Industry Development Board (CIDB) with grades three to seven in Klang Valley is 8843. Based on the study done, only 78 companies are implemented with IMS. This number is because most companies still implement different types of MSS separately. Other than that, surveys in November 2021 revealed limited studies on IMS across various platforms, suggesting potential for further research. This study used quantitative and qualitative study methods. The study takes place on the construction company in Klang Valley that implemented the IMS. A survey was conducted for the quantitative research to check the company's understanding regarding the intention and effectiveness of the IMS implementation. The results show that the companies implementing the IMS aim to meet customer requirements with a 0.979 Relative Important Index (RII) value. After the implementation, they acknowledged that IMS helps companies to increase productivity with a 0.961RII value. Meanwhile, the semi-structured interview session was conducted with five subject matter experts (SMEs) implementing IMS for the qualitative study. The interview is done to validate the entire study, including the validation of the research process and the framework's effectiveness. As a result, all respondents 100% agree on the research process, framework functionality, and industry relevance. The study will probably cause more research to help construction companies acquire more knowledge about IMS, and consequently, it may lead to more companies implementing IMS. This assumption is supported by the available data and the implementation guidelines that would encourage more companies to adopt IMS.

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