Citation
Sarman, Mohd Amin and Zulkifly, Nurul Afiqah and Ismail, Ismi Arif and Md Rami, Ahmad Aizuddin
(2025)
Higher education leaders' readiness to implement micro-credentials in Malaysia: a preliminary insight.
International Journal of Intelligent Enterprise, 12 (1).
pp. 61-79.
ISSN 1745-3232; eISSN: 1745-3240
Abstract
Higher education institutions (HEIs) in Malaysia have taken
significant strides in integrating micro-credentials into their educational
systems. However, the specific designation and status of micro-credentials for
university leaders within these institutions are still evolving. Despite these
challenges, there is a strong commitment to preparing for their implementation.
While research on Malaysian university leadership at the faculty level remains
limited, this study sought to explore the readiness of university leaders to
embrace micro-credentials within HEIs. By employing a qualitative approach
and focusing on the ongoing advancements in Malaysian higher education
aimed at enhancing student success, this case study engaged with five
university leaders, including deans, deputy deans, and department heads. The
findings illustrate how these leaders, as interdependent stakeholders, are
driving change and redefining their roles through systematisation. The thematic
analysis identified five key themes, underscoring the opportunities to enhance
support systems, technological skills, and leadership engagement for successful
implementation. This study also highlights the pivotal role of university leaders
in championing the integration of micro-credentials into the educational
landscape of HEIs.
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