UPM Institutional Repository

Social comparison drives green transport switching: travel satisfaction as the bridge


Citation

Dong, Hao and Hashim, Haslinda and Kamarulzaman, Nitty Hirawaty (2026) Social comparison drives green transport switching: travel satisfaction as the bridge. Transportation Research Part F: Traffic Psychology and Behaviour, 116. art. no. 103371. pp. 1-19. ISSN 1369-8478

Abstract

Transitioning from private car travel to green public transportation faces substantial challenges. Private cars satisfy basic travel needs and symbolize owner pride and socioeconomic status, creating psychological barriers to switching modes. This study investigates the influence of social comparison on travel mode switching intention. A theoretical framework is developed, and hypotheses are tested using structural equation modeling. Results show that social comparison does not directly affect switching intention. Instead, it exerts an indirect effect through travel satisfaction, which fully mediates the relationship. This mediating effect is significantly moderated by switching costs. Multi-group analysis reveals significant differences in the roles of switching costs, travel satisfaction, and its mediating effect across gender and private car ownership. The study provides the first empirical evidence that social comparison indirectly drives green transportation switching intention via travel satisfaction. The findings contribute a novel theoretical perspective on the psychological mechanisms underlying green travel promotion. Practical implications include guidance for policymakers and marketers to design targeted interventions that encourage adoption of green public transportation, thereby alleviating traffic congestion and improving environmental quality.


Download File

[img] Text
124594.pdf - Published Version
Restricted to Repository staff only

Download (2MB)

Additional Metadata

Item Type: Article
Subject: Environmental Science
Subject: Psychology
Subject: Sociology
Divisions: Faculty of Agriculture
School of Business and Economics
DOI Number: https://doi.org/10.1016/j.trf.2025.103371
Publisher: Elsevier
Keywords: Social comparison; Travel satisfaction; Switching intention; Green public transportation; Moderated mediation
Sustainable Development Goals (SDGs): SDG 11: Sustainable Cities and Communities, SDG 13: Climate Action, SDG 3: Good Health and Well-being
Depositing User: Ms. Nur Faseha Mohd Kadim
Date Deposited: 06 May 2026 23:46
Last Modified: 06 May 2026 23:46
Altmetrics: http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.1016/j.trf.2025.103371
URI: http://psasir.upm.edu.my/id/eprint/124594
Statistic Details: View Download Statistic

Actions (login required)

View Item View Item