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Role of Consumer IoT smart devices for safety and security of data privacy to enhance user experience of e-commerce


Citation

Xu, Xuemei and Rosli, Anita and Yang, Xianpeng and Wu, Min and Hu, Jiyin (2025) Role of Consumer IoT smart devices for safety and security of data privacy to enhance user experience of e-commerce. IEEE Transactions on Consumer Electronics, 71 (2). pp. 5300-5309. ISSN 0098-3063; eISSN: 1558-4127

Abstract

The rapid advancement of Consumer Internet of Things (CIoT) smart devices has significantly transformed the electronic-commerce (e-commerce) setting by enhancing user experiences through personalized, efficient, and intuitive interactions. In this article, we propose a new Dynamic Adam driven-Analytic Long Short-Term Memory (DA-ALSTM) to analyze how CIoT devices can influence and monitor customer interactions and personalization in e-commerce through real-time data collection. Min-Max Normalization is employed in all the CIoT data attributes to convert comparable scale, and then the extracting key behavioral components in the scaled data using Principal Component Analysis (PCA), the predictive DA-ALSTM model is used in CIoT smart devices using TensorFlow, ALSTM can predict future user preferences, recommend customized product recommendations, and improve user experience. The proposed method's better performance in traditional approaches such as evaluated matrices are accuracy (95.6%), precision (93.15%), user satisfaction (92.6%), response time (150 ms), and MSE (1.2). The result demonstrates the DA-ALSTM effectively forecasts user preferences improves e-commerce personalization and enhances product recommendation accuracy and user experience in the CIoT smart devices then accurately predicts e-commerce platform performance are most significantly influenced by purchase history, browsing behavior, CIoT device interaction data, product reviews and ratings, search queries, digital marketing engagement, device and platform preferences, discounts response, offers, and price sensitivity, time of interaction, loyalty, and membership status, user feedback and satisfaction scores.


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Additional Metadata

Item Type: Article
Subject: Media Technology
Subject: Electrical and Electronic Engineering
Divisions: Faculty of Humanities, Management and Science
DOI Number: https://doi.org/10.1109/tce.2025.3571044
Publisher: Institute of Electrical and Electronics Engineers Inc.
Keywords: Behavioral analysis; CIoT device interaction data; Consumers iot (CIoT ); Digital marketing; Dynamic adam driven-analytic long short-term memory (da-alstm); E-commerce; Personalization; Product recommendations; User experience
Sustainable Development Goals (SDGs): SDG 9: Industry, Innovation and Infrastructure, SDG 12: Responsible Consumption and Production, SDG 16: Peace, Justice and Strong Institutions
Depositing User: MS. HADIZAH NORDIN
Date Deposited: 19 May 2026 09:54
Last Modified: 19 May 2026 09:54
Altmetrics: http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.1109/tce.2025.3571044
URI: http://psasir.upm.edu.my/id/eprint/124487
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