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Factors contributing to burnout among healthcare workers during COVID-19 in Sabah (East Malaysia)


Tze, Nicholas Ping Pang and Nor Hadi, Noor Melissa and Mohaini, Mohd Iqbal and Kamu, Assis and Ho, Chong Mun and Boon, Eugene Yau Koh and Loo, Jiann Lin and Quah, Debbie Lye Theng and Wider, Walton (2022) Factors contributing to burnout among healthcare workers during COVID-19 in Sabah (East Malaysia). Healthcare, 10 (6). art. no. 1068. pp. 1-10. ISSN 2227-9032


The third wave of COVID-19 in Malaysia has significantly strained the healthcare system of the country and increased the level of burnout among the healthcare workers (HCWs) in the country. Therefore, this study aimed to identify the various factors associated with burnout among HCWs. A cross-sectional study was conducted among 150 HWCs in Kota Kinabalu, Sabah, Malaysia. An online survey was administered using the Copenhagen Burnout Inventory, Multidimensional Scale of Perceived Social Support, Brief COPE, and Fear of COVID-19 scales. Pearson correlations were assessed amongst all variables. Subsequently, a multiple linear regression analysis was performed using burnout dimensions as dependent variables. Multiple linear regression results showed: (a) lower work-related burnout (β = −0.217, p < 0.01) among married HCWs; (b) higher personal-related burnout (β = 0.228, p < 0.01), work-related burnout (β = 0.425, p < 0.01), and client-related burnout (β = 0.359, p < 0.01) among doctors; (c) fear towards COVID-19 was significantly associated with client-related burnout (β = 0.243, p < 0.01); (d) an avoidant coping strategy was significantly associated with personal-related burnout (β = 0.322, p < 0.01); (e) social support from family was significantly associated with personal-related burnout (β = −0.264, p < 0.01), work-related burnout (β = −0.186, p < 0.05), and client-related burnout (β = −0.326, p < 0.01);(f) and social support from friends was significantly associated with work-related burnout (β = −0.202, p < 0.05). This study demonstrated significant theoretical contributions and clinical implications in the healthcare system in Sabah by addressing the impact of various factors on burnout among HWCs.

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Official URL or Download Paper: https://www.mdpi.com/2227-9032/10/6/1068

Additional Metadata

Item Type: Article
Divisions: Faculty of Medicine and Health Science
DOI Number: https://doi.org/10.3390/healthcare10061068
Publisher: Multidisciplinary Digital Publishing Institute
Keywords: Burnout; Coping; COVID-19; Healthcare workers; Perceived social support
Depositing User: Ms. Che Wa Zakaria
Date Deposited: 17 Jun 2023 13:13
Last Modified: 17 Jun 2023 13:13
Altmetrics: http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.3390/healthcare10061068
URI: http://psasir.upm.edu.my/id/eprint/101471
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