Citation
Mat Said, Aini
(1997)
Work-family conflict and coping behaviour : a study of married nurses.
[Project Paper Report]
Abstract
The aim of the research was to examine the work-family conflict of married
women nurses and analysed their coping strategies. It was hypothesised that
shift work would heightened the intensity of work-family conflict. Data from 243
nurses were collected fro m one of the hospitals in Kuala Lumpur, using self
administered questionnaire. Descriptive statistics and t-test analysis were utilised to
analyse the data.
Overall the nurses experienced low to moderate level of work-family conflict
intensity. From the t-test analysis, it was found that there was no significant difference between the mean of the work-family conflict experienced by the nurses
who worked on shift schedule and those who worked during normal hours.The most frequently adopted coping strategy was Type III (reactive role
behaviour) strategy. This entails organising well and working hard to meet all the
role demands expected of them. The next strategy which was regularly used in
managing the work-family conflict was the Type II (personal role redefinition) which
involves changing their own attitudes and perceptions of role expectations. Type I
structural role redefinition which involves an active attempt to deal directly with role
senders and lessen the conflict by mutual agreement on a new set of expectations was
found to be the least popular coping strategy.
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