Individual Factors as Predictors of Extension Agents’ Performance in the Mekong Delta, Vietnam

Le, Ngoc Thach (2008) Individual Factors as Predictors of Extension Agents’ Performance in the Mekong Delta, Vietnam. PhD thesis, Universiti Putra Malaysia.

[img] PDF
508Kb

Abstract

Extension agents are important human resources in community development. They link agencies and community in the process of knowledge and technology transfer particularly to rural communities. In a developing country such as Vietnam, research on performance and factors that affect extension agents’ performance in extension service system are lacking. However, these researches are important, considering the fact that the country is fast moving into agro-based industries. The purpose of this study is to explore the individual factors that influence extension agents' performance. The study is guided by the following research questions: (1) What is the level of performance in extension as perceived by the extension agents? (2) What is the level of predicting variables of extension agents? (3) Are there differences in extension skills and performance between the provincial and district extension agents? (4) What is the relationship between the individual factors and extension agents' performance? (5) What factors most influence extension agents' performance? The individual factors are motivation, skill as instructional designer and communicator, skill as facilitator, teaching skill, program planning skill, program implementation skill, program evaluation skill, social skill ability, external contact ability, and professional profile of the extension agents. These factors are the independent variables for this research. Work performance consists of variables such as quality of work, dependability, work schedule, work habit, work allocation, poise and composer, work organization, and customer satisfaction all of which are treated as the dependent variables. A sample of 369 agriculture extension agents from seven provincial/city extension centers were selected randomly from a total population of 649 extension agents who came from the 13 provinces/city of the Mekong Delta. Data collection was conducted from December 2006 and to February 2007. Multiple Linear Regression and Independent-Samples t-test were used to analyze the data from a sample of 312 respondents. The extension agents rated their performance at a high level. The study exposes four individual factors that significantly contributed to performance of extension agents, namely, social skills, program implementation skills, motivation, and program planning skills. The study also reveals four types of skills that are significantly different between the two groups of agriculture extension professionals. These skills are skill as instructional designer and communicator, skill as facilitator, program planning skill, and external contact ability. The knowledge generated from this study is useful for extension agencies in developing training program for their extension agents. It is suggested that future research should replicate this study to extension agents in the other areas such as forestry, environmental and natural resources as well as agro-tourism. The influence of technical skills on the job performance of extension agents is another possible research worth researching.

Item Type:Thesis (PhD)
Subject:Agricultural extension workers - Vietnam
Subject:Agroforestry extension - Vietnam
Subject:Community development - Vietnam
Chairman Supervisor:Professor Maimunah bt Ismail, PhD
Call Number:FPP 2008 9
Faculty or Institute:Faculty of Educational Studies
ID Code:4871
Deposited By: Rosmieza Mat Jusoh
Deposited On:31 Mar 2010 10:00
Last Modified:27 May 2013 07:18

Repository Staff Only: item control page

Document Download Statistics

This item has been downloaded for since 31 Mar 2010 10:00.

View statistics for "Individual Factors as Predictors of Extension Agents’ Performance in the Mekong Delta, Vietnam"


Universiti Putra Malaysia Institutional Repository

Universiti Putra Malaysia Institutional Repository is an on-line digital archive that serves as a central collection and storage of scientific information and research at the Universiti Putra Malaysia.

Currently, the collections deposited in the IR consists of Master and PhD theses, Master and PhD Project Report, Journal Articles, Journal Bulletins, Conference Papers, UPM News, Newspaper Cuttings, Patents and Inaugural Lectures.

As the policy of the university does not permit users to view thesis in full text, access is only given to the first 24 pages only.