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Distance learner's satisfaction towards information technology usage


Citation

Abu Mansor, Nur Naha and Ismail, Maimunah (2001) Distance learner's satisfaction towards information technology usage. Pertanika Journal of Social Sciences & Humanities, 9 (1). pp. 1-10. ISSN 0128-7702; ESSN: 2231-8534

Abstract / Synopsis

The study focuses on learner's satisfaction towards Information Technology (IT) usage in Distance Education (DE) programmes. The first objective is to determine the satisfaction level of learners towards Internet and Website usage in terms of facilities, presentation mode and support services provided. Secondly, it determines the difference in learners' satisfaction level towards Internet and Website usage with learner backgrounds in the various aspects of ethnicity, gender, type of organization, type of profession, computer experience and educational achievement. Data were from 81 distance learners of UPM, collected using self-administered questionnaires. Results showed that respondents' satisfaction level On the overall usage of IT in their learning was of model-ate satisfaction. There "''as no difference in learners' satisfaction level of IT usage towards the aspects of facilities, presentation mode and support services provided with learners' background of ethnicity, gender, type of employer, type of profession, computer experience, and educational attainment. The study suggests some recommendations in order to improve the current practice of Distance Education using IT.


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Additional Metadata

Item Type: Article
Divisions: Faculty of Educational Studies
Publisher: Universiti Putra Malaysia Press
Keywords: Distance learning; Computer education; Adult learners; Learner's satisfaction
Depositing User: Nur Izyan Mohd Zaki
Date Deposited: 25 Nov 2009 14:05
Last Modified: 10 Sep 2015 20:20
URI: http://psasir.upm.edu.my/id/eprint/3329
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