The Use of English by Malaysian Business Executives in the Commercial Sector

Goh, Sharon Seng Pang and Chan, Swee Heng (1996) The Use of English by Malaysian Business Executives in the Commercial Sector. Pertanika Journal of Social Sciences & Humanities, 4 (2). pp. 141-146. ISSN 0128-7702

[img] PDF
2178Kb

Abstract

This study is part of a larger survey on the issue of the importance and extent of the use of the English language in the Malaysian economy. While the use of English has often been said to be important, large-scale studies to support and to provide details about the situation are lacking. This present study presents information from the perspective of business executives who use the English language in their jobs. The data obtained confirm the importance of the use of the English language in the commercial work-place. The business executives claim to have confidence in the use of the language. Thus potential employees must also achieve a level of proficiency that would enable them to use the--language confidently and efficiently. The most frequent language sub-skills used are: listening to social conversations in business, speaking on the telephone, reading and writing routine letters and memos. In terms of order of importance, speaking was ranked the highest. This attachment of importance to speaking suggests that job success is very much related to the ability to speak well. This information would have deep implications for education and training programmes

Item Type:Article
Keyword:English for Specific Purposes, needs analysis, business executives, importance and extent of the use of English, English skills and sub-skills
Publisher:Universiti Putra Malaysia Press
ID Code:3148
Deposited By: Nur Izyan Mohd Zaki
Deposited On:24 Nov 2009 03:29
Last Modified:27 May 2013 07:06

Repository Staff Only: item control page

Document Download Statistics

This item has been downloaded for since 24 Nov 2009 03:29.

View statistics for "The Use of English by Malaysian Business Executives in the Commercial Sector"


Universiti Putra Malaysia Institutional Repository

Universiti Putra Malaysia Institutional Repository is an on-line digital archive that serves as a central collection and storage of scientific information and research at the Universiti Putra Malaysia.

Currently, the collections deposited in the IR consists of Master and PhD theses, Master and PhD Project Report, Journal Articles, Journal Bulletins, Conference Papers, UPM News, Newspaper Cuttings, Patents and Inaugural Lectures.

As the policy of the university does not permit users to view thesis in full text, access is only given to the first 24 pages only.