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Expectation gap of service quality in Malaysian Islamic banks.

Abdullah, Amalina and Mohd Saat, Nur Ashikin and Baba Ahmad, Nabila (2013) Expectation gap of service quality in Malaysian Islamic banks. In: Research on Accountability, Governance & Finance. Universiti Putra Malaysia Press, Serdang, Selangor. ISBN 9789673443697.

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Item Type:Book Section
Keyword:Islamic bank service quality; Islamic bank; Service quality; Expectations; Satisfactions; Malaysia.
Faculty or Institute:Faculty of Economics and Management
Publisher:Universiti Putra Malaysia Press
ID Code:31133
Deposited By: Nurul Ainie Mokhtar
Deposited On:04 Nov 2014 14:33
Last Modified:04 Nov 2014 14:33

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