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Capturing tacit knowledge for assessing employees' competency and productivity

A. Jabar, Marzanah and Sidi, Fatimah and Selamat, Mohd Hasan and Abd Ghani, Abdul Azim and Ibrahim, Hamidah and Baharom, Salmi (2011) Capturing tacit knowledge for assessing employees' competency and productivity. American Journal of Economics and Business Administration, 3 (2). pp. 358-362. ISSN 1945-5488; ESSN: 1945-5496

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Problem statement: Organization has to evaluate the competencies of their workers to improve organizational productivity. However, this is difficult because organizations have difficulties to capture and retain knowledge especially tacit knowledge of their employees. Approach: The study reviewed selected literature on management knowledge and employers competencies. It also reviewed existing frameworks in knowledge management focusing on the capturing and storing tacit knowledge. Results: Results of this study will include theoretical concept for capturing tacit knowledge and storing them besides developing a model for measuring employee’s competencies in the organization. Conclusion/Recommendation: This study contributes in assessing knowledge workers performance to improve their productivity in an organization.

Item Type:Article
Keyword:Tacit knowledge; Employees' competency; Knowledge management; Knowledge process; Explicit knowledge; Conceptual framework; Product approach
Faculty or Institute:Faculty of Computer Science and Information Technology
Publisher:Science Publications
DOI Number:10.3844/ajebasp.2011.358.362
ID Code:22469
Deposited By: Nabilah Mustapa
Deposited On:08 Jun 2016 17:00
Last Modified:08 Jun 2016 17:00

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