A Face Concern Approach to Conflict Management – A Malaysian Perspective
Che Rose, Raduan and Uli, Jegak and Othman, Jamilah and Suppiah, Waitchalla R. (2007) A Face Concern Approach to Conflict Management – A Malaysian Perspective. Journal of Social Sciences, 2 (4). pp. 121-126. ISSN 1549-3652
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Official URL: http://dx.doi.org/10.3844/jssp.2006.121.126
This study presents a review of conflict management from a face concern approach. It presents the various definitions on conflict and types of conflict. It further looks at how face negotiation theory explains the use of various conflict management styles in individualist and collectivist cultures. In addition, it provides some insight into conflict management from a Malaysian perspective.
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