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Chua, Bee Lia and Boo, Huey Chern and Ab Karim, M. Shahrim and Othman, Mohhidin and Ramachandran, Sridar (2010) Using critical incident technique to identify the effect of servicescape failure and the effectiveness of recovery strategy on dining experience. SEGI REVIEW, 3 (1). pp. 152-170. ISSN 1985-5672


Ibrahim, Faisal and Ahmad, Abd Mua'ti @ Zamri and Tamam, Ezhar and Bolong, Jusang (2009) Measuring inter-ethnic accomodation: are communicator style constructs adequate? SEGI REVIEW, 2 (2). pp. 52-64. ISSN 1985-5672

This list was generated on Sat Nov 1 17:23:01 2014 MYT.