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An empirical investigation of the level of electronic data interchange (EDI) implementation and its ability to predict EDI system success measures and EDI implementation factors


Citation

Angeles, Rebecca and Nath, Ravinder and Hendon, Donald W. (1998) An empirical investigation of the level of electronic data interchange (EDI) implementation and its ability to predict EDI system success measures and EDI implementation factors. International Journal of Physical Distribution & Logistics Management, 28 (9/10). pp. 773-793. ISSN 0960-0035

Abstract

Electronic data interchange (EDI) is a critical technology used in supply chain management systems involving logistics functions. This study explores the construct of “level of EDI implementation” in order to establish its relationship with system success and the criticality of selected implementation factors. Using the survey method that employed a pair of questionnaires for a customer‐supplier dyad engaged in EDI, the final data set consists of 128 firms constituting 64 dyads. Level of EDI implementation is positively related to one out of four EDI system success measures and is associated with the criticality of the following implementation factors: use of cross‐functional EDI teams, the conduct of pilot projects, the inclusion of security and auditing controls, the conduct of training for end users, maintenance of trading partner relationships, use of value‐added network services, and guidelines for digital signatures.


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Additional Metadata

Item Type: Article
Divisions: Universiti Putra Malaysia
DOI Number: https://doi.org/10.1108/09600039810248163
Publisher: MCB University Press
Keywords: Alignment; Channel relationships; Electronic data interchange; Implementation; Logistics; Supply‐chain management
Depositing User: Nabilah Mustapa
Date Deposited: 04 Jul 2017 03:56
Last Modified: 04 Jul 2017 03:56
Altmetrics: http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.1108/09600039810248163
URI: http://psasir.upm.edu.my/id/eprint/51339
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