UPM Institutional Repository

IT investments and business performance improvement: the mediating role of lean manufacturing implementation


Citation

Ghobakhloo, Morteza and Tang, Sai Hong (2014) IT investments and business performance improvement: the mediating role of lean manufacturing implementation. International Journal of Production Research, 52 (18). pp. 5367-5384. ISSN 0020-7543; ESSN: 1366-588X

Abstract

The main purpose of this study is to examine whether the application of current information technology (IT) and different principles of lean manufacturing (LM) are interdependent and complimentary or they are mutually exclusive. This study draws on the so-called IT-enabled organisational capabilities perspective to study the relationships between IT, LM and business performance improvement. Using a questionnaire-based survey, the data come from 231 leading Iranian and Malaysian auto-part manufacturers. The findings suggest that LM and IT are mutually interdependent and value of IT investments can be effectively transformed into business performance improvement for auto-part manufacturers through the higher levels of lean manufacturing system (LMS) implementation. Advanced manufacturing technology (AMT) competency is a valuable intermediate capability which links IT investments into LMS implementation. It was found that IT investment is one of the minimum requirements of LMS implementation for surveyed business, and the value of IT investment is truly transformed to LMS implementation when IT investments offer competent administrative AMTs to effectively manage all production processes. Findings also recommend that managers should avoid isolating the performance metrics only on areas such as net financial measures, while assessing the business value of IT and LM.


Download File

Full text not available from this repository.

Additional Metadata

Item Type: Article
Divisions: Faculty of Engineering
DOI Number: https://doi.org/10.1080/00207543.2014.906761
Publisher: Taylor & Francis
Keywords: Business performance; Information technology; IT-enabled capabilities; Lean manufacturing; Lean production; Waste reduction
Depositing User: Nurul Ainie Mokhtar
Date Deposited: 10 Dec 2015 03:41
Last Modified: 10 Dec 2015 03:41
Altmetrics: http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.1080/00207543.2014.906761
URI: http://psasir.upm.edu.my/id/eprint/34297
Statistic Details: View Download Statistic

Actions (login required)

View Item View Item